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Case Study

Transforming intelligence with i2: Ryan’s story

For more than two decades, Dr Ryan Prox has used i2 solutions to transform how organisations understand crime, share intelligence and make critical decisions in law enforcement.

From modernising Vancouver Police Department’s intelligence capability to building one of the largest law enforcement i2 repositories in the world, to cracking a landmark serial child sex offender case to shaping EUlevel reforms and academic programmes, i2 has been a constant thread in this trailblazer’s very impressive career.

“A lot of these agencies were literally struggling with adoption of technology, and by introducing Analyst’s Notebook and iBase… they kind of went from zero to 60 very quickly,” said Ryan, modestly. “It’s not a hard system to implement… it’s very userfriendly.”

This case study highlights how Ryan has repeatedly chosen and applied i2 solutions, such as Analyst’s Notebook and iBase, to achieve impact at local, provincial, national and international levels. It is a remarkable story of how one individual with the right tech can make such an incredible impact in the field of law enforcement.

From defence to law enforcement: First encounters with i2

Ryan’s relationship with i2 began before he ever joined municipal policing, during his work in the defence sector. “I started using i2 in defence… we used i2 back then, and it was like the very rudimentary version from the early 90s,” he says. In defence, Ryan was used to advanced geospatial and analytic capabilities, but the contrast when he moved into law enforcement was stark.

“I was kind of in a bit of shock when I transitioned from defence over into law enforcement, how behind they were, in technological terms,” says Ryan. “I was used to logging in and clicking on a couple things and I could get everything I needed, and it was like, ‘Oh, no, we have pin maps and spreadsheets.’”

This technological lag in policing presented an opportunity: to use i2 as a lever for organisational change.

Modernising Vancouver Police: From pin maps to integrated intelligence

When Ryan joined Vancouver Police Department (VPD), he was recruited to help start an intelligence unit. On arrival, he found a traditional, analogue environment. Drawing on his defence experience, he introduced i2 alongside Esri ArcGIS, the “global standard in geospatial software”. It was a shift from intelligence work as “paper and memory” to “structured, searchable, linkable data”, says Ryan.

Vancouver

Geospatial analysis was integrated into daytoday intelligence through i2 and Esri. The intelligence unit was now able to support complex, fast-moving investigations, rather than just producing static charts.

Ryan’s success at VPD set the stage for the even more ambitious project of a provincewide intelligence platform.

Centralising police data across British Columbia

Ryan went on to architect what he describes as the “largest law enforcement i2 repository in the world” (excluding the classified “threeletter” agencies). The system is known as CRIME (Consolidated Records, Intelligence, Mining Environment).

In British Columbia, all police agencies feed into a common records system. Ryan’s team started to extract that data four times a day and loading it into iBase for intelligence analysis. “We go back to 2005 provincialwide,” he says. “We have, like, half a billion records, just police records data.”

This gave analysts a single, searchable, analytical environment powered by i2, covering all police records across the province, criminal investigations and intelligence files and nearly two decades’ worth of historical data.

Opening the system to other agencies

Rather than keeping this capacity within Vancouver alone, Ryan invited independent municipal police departments to come onto the platform. “I said, why don’t you buy some licences on our system, and then we’ll let you in and access your own licences on our infrastructure. But then you participate in the provincial data warehouse repository. And everybody agreed to that.”

Through i2 Analysis Hub and iBase, these agencies now:

  • access their own data and the provincewide repository via secure virtual desktops
  • conduct link analysis, network mapping and intelligence queries beyond municipal boundaries
  • share a common analytic language and toolset across British Columbia

“Outside of ‘secret squirrel agencies’, as I call them, we’re the largest law enforcement user of iBase data in the world by i2 standards,” says Ryan.

Sharing the most sensitive information: iBase for human source handling

If operational data sharing is challenging, sharing human source (informant) information is even more so. Traditionally, this was the most closely guarded, paperbased material in policing.

At VPD, Ryan found: “Our source handling unit was paper based. It was everything locked in a filing cabinet and the only way you could get something out of there is if the guy that was working there happened to remember it.

New in iBase

“I digitised everything that was there, put it into iBase, stood up an iBase human source handling database that was selfcontained.”

He then invited other municipal forces to participate. “I brought together all the independent municipal police departments,” he says. They all send us their source debriefings every two, three days, it gets uploaded into an iBase database, and they remote connect into that to access their own files. And then we act as a central clearinghouse where we do the confliction.”

In practice, that means:

  • agencies submit structured debriefing forms
  • the forms are parsed and ingested into iBase within minutes
  • VPD acts as a trusted broker, checking for conflicts and coordinating information sharing

“Usually, human source information is the most coveted information in police agencies, and they don’t have a tendency to share it with anybody,” says Ryan. “And I’m surprised to see that we still have that process going.”

i2 is at the centre of this hightrust, highsecurity, multiagency sharing model.

Impact on organised crime and public safety

With both CRIME and the human source iBase in place, British Columbia agencies moved to a datadriven approach to organised crime.

“Organised crime wise, gang crime wise, it’s really helped coordinate,” says Ryan. “We do what’s called provincial organised crime threat assessments. We do a provincial prioritisation of which organised crime group we should uniformly target.”

The result is a more precise, proactive posture. “It cuts down on street violence, because we’re on top of it.,” he says. “As soon as something starts evolving, we already know who the players are and then we can develop interdiction strategies, which literally cuts down on the gang violence and shootings.”

i2 is providing the analytic backbone that makes this possible.

The Hexamer Case: Analytics and i2 at the heart of a landmark investigation

Perhaps the most compelling illustration of Ryan’s use of i2 is the notorious case in Vancouver of serial child sex offender Ibata Hexamer.

For over a year, multiple agencies and a team of 80 officers struggled to identify the offender, despite extensive traditional work. “They did what we call demand DNA, 561 individuals that were known sex offenders, and they came up with a big goose egg,” said Ryan.

Ryan and a Dutch National Police officer were asked to take a fresh look, specifically from an analytic perspective. These were the steps they took:

Step 1: Massive telecoms data into iBase

They obtained cell tower dumps for the locations and time windows of the attacks and now had nearly 1 million call records. These were ingested into a compartmentalised iBase database:

“We brought in our telephone records into iBase in the hundreds of thousands, almost a million records,” says Ryan. “And then we parsed through there using visual query analytics, and based on that, we then pushed over what we believed to be a subset of data to Analyst’s Notebook.”

Step 2: Analyst’s Notebook + Esri for geospatial triangulation

Using i2 Analyst’s Notebook with the Esri connector, they performed geospatial analysis. “We then threw [the data] to Analyst’s Notebook, used the mapping interface with the i2 Esri connector, and then we used buffering and various tools for filtering down and finding the common numbers that crosspollinated against all the tower sites that fit within the triangulated area,” says Ryan.

This process reduced hundreds of thousands of records to just four phone numbers that were present across all attack vectors.

Step 3: From numbers to a suspect

The team then mapped phone numbers to subscribers, crossreferenced identities with victimderived composites and conducted opensource checks.

One name stood out, a wellconnected local businessman with no criminal record, which initially met resistance. “He hadn’t even had a speeding ticket in his life, so it was a bit of a challenge when we said, ‘This is the guy’,” says Ryan.

Surveillance obtained a discarded coffee cup, and DNA analysis confirmed the match with overwhelming probability. “We grabbed that coffee cup, flew it back to Ottawa and got a one in six quadrillion match on the DNA,” says Ryan. Hexamer was later designated a ‘dangerous offender’, one of only a handful in Canada, meaning he is unlikely ever to be released.

“It was a landmark case,” says Ryan. “It was the entire case rested on analytics. It was not traditional investigative techniques.” The methodology has since been written up as a global training example.

“There’s a textbook called ‘The Seven Essentials of Analytics’ where they fitted a character to the process that we used for Hexamer,” says Ryan. “They literally use that as a case study for training at a global level.”

i2 wasn’t peripheral here; it was central to turning scattered data into a solvable case.

Taking i2 into academia and international reform

Simon Fraser University: A dedicated i2 and Esri Lab

At Simon Fraser University (SFU), in Vancouver, Ryan pushed to establish a dedicated i2 and Esri lab.

“I reached out and said, ‘I want to stand up an i2 lab, you guys got deep pockets, could you build me one?’ They said yes, and they spent a couple $100,000, and we built a purposebuilt lab that was just i2 and Esri,” says Ryan.

He uses it to teach intelligence analysis, analytics and law enforcement to the next generation of analysts and officers. Ryan also persuaded i2 to extend its academic programme to include the Esri connector, recognising that geospatial integration is now core to realworld intelligence work.

European Forensic Institute, Malta

More recently, Ryan has been appointed a full professor at the European Forensic Institute in Malta, with a mandate to stand up and manage a forensic lab built on iBase, Analyst’s Notebook and Esri.

“My job is to teach iBase and Analyst’s Notebook courses, but to also manage the licencing and use of the lab and to establish the lab itself and stand it up,” says Ryan.

The Institute serves working law enforcement practitioners who are formalising their education, helping to embed i2 into daytoday practice across Europe.

EU needs assessments and Georgia

For the European Union, Ryan has led needs assessments in countries working towards closer alignment or accession, most notably Georgia. His recommendations helped drive the adoption of i2 as a national security and law enforcement platform, after a competitive process in which i2 was selected over other major vendors.

He then led a trainthetrainer programme to ensure the system would be selfsustaining.

Why i2? Ryan’s verdict

Having built multiple major systems and evaluated alternative platforms, Ryan is very clear on why he keeps choosing i2.

“If people ask me, ‘Why would I go i2 over Palantir?’ the answer is user customisability,” says Ryan. “As an end customer, everything we do, we build inhouse, with a few exceptions where we need to ask for professional service support from i2.

“Had I engaged with one of the competitor agencies, I would be talking in hundreds of thousands, not the tens of thousands.”

And he sees i2 as an enabler of change, not just a tool. “It empowers the organisation to control their own deployment and get a finalised system that meets their needs versus contracting out back to the company to get anything done,” says Ryan.

i2_ANB_Screen 4

From serial predator cases to organised crime, from provincial intelligence platforms to EUwide reform and academic programmes, i2 has been central to Ryan’s ability to build, scale and sustain modern intelligence capabilities.

“I would say it’s been instrumental in organisational change management in police and law enforcement agencies that are very traditionbased, to adopting technology that would create efficiencies and effectiveness that they wouldn’t normally have available to them,” says Ryan.

In short, i2 has not just supported Ryan’s work - it has enabled him to redefine what’s possible in law enforcement intelligence.

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