i2 Careers

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We are seeking an experienced DevOps Lead Engineer on a permanent, full-time, remote-working basis. Whilst the position is remote, there is a requirement to visit the i2 office in Cambridge, UK when there is a business need to do so.

We’re seeking an experienced DevOps Team Lead with the ambition and flexibility to join our small team and help our customers to achieve their goals. The team integrate development and operations to enhance collaboration, automate workflows, and accelerate delivery cycles, enabling self-service for development teams, and fostering a culture of cloud excellence.

The successful candidate will play a pivotal role in enhancing i2’s products and services, which are used around the world by national security, law enforcement, military, and commercial organisations. If you’re passionate about fostering a culture of collaboration and shared responsibility, and you’re driven to make a difference, we encourage you to apply.

Responsibilities

The DevOps team is responsible for our Developer Experience systems to support our R&D department, as well as the deployment and maintenance of our public-facing SaaS product. You will design, build and maintain solutions in collaboration with our System Architects and Systems Security Officer, ensuring we adhere to our existing ISO 27001 and SOC 2 Type 2 obligations. In performing this role your core duties and responsibilities will include, but will not be limited to:

• Line manage the DevOps team
• Mentor and coach your reports, helping them to deliver on the company’s goals
• Use your previous experience to help deliver new or improved solutions
• Act as a Scrum Master
• Automate AWS infrastructure tasks using scripting and configuration management tools, e.g. CDK and CloudFormation
• Focus on reliability and maintainability
• Remove blockers and dependencies, helping our teams become as self-sufficient as possible
• Implement deployment architectures, on-cloud, on-prem, and on-device, built upon containerized technologies
• Maintain and improve our build systems for automated building and publishing of our products
• Ensure security and compliance across environments
• Drive automation across all touchpoints of the developer experience.
• Instrument and monitor developer experience, to enable data-driven decision making.

What we are looking for:

• Bachelor's degree in software engineering, or related discipline and experience
• At least three years as a DevOps or CloudOps Engineer or Lead
• At least two years experience of Cloud Deployment Technologies, preferably using off-the-shelf solutions
• Solid understanding of container technology and experience in building production-grade images
• AWS Certification in one or more disciplines, especially related to DevOps or Cloud architecture
• Excellent communication skills: must be able to mentor, coach and work effectively with others
• Experience in using and reacting to AWS’s observability tools, particularly around product performance, security and costs
• Proven administrative experience of Azure
• Proven administrative experience of Atlassian Suite
• Strong Linux administration and networking skills
• Experience of using Object orientated programming and scripting
• Proven track record of designing, developing and maintaining on-prem Windows and Linux deployment tools
• Experience in designing, building, and maintaining CI/CD pipelines using tools such as CircleCI, Jenkins, Travis CI, GitHub Actions, or similar
• Solid understanding of SecOps and FinOps
• Proven troubleshooting and problem solving abilities
• Preparedness to undergo national Security Check vetting

Preferred (but not essential)

• AWS automation with Python
• Azure certification in one or more disciplines, especially related to DevOps
• Building and maintaining solutions in technologies such as Kubernetes
• AWS CodeArtifact experience

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We are seeking an experienced DevOps Engineer on a permanent, full-time, remote-working basis. Whilst the position is remote, there is a requirement to visit the i2 office in Cambridge, UK when there is a business need to do so.

The successful candidate will play a pivotal role in enhancing i2’s products and services, which are used around the world by national security, law enforcement, military, and commercial organisations. If you’re passionate about fostering a culture of collaboration and shared responsibility, and you’re driven to make a difference, we encourage you to apply.

You will be responsible for improvements around Developer autonomy, automation, and collaboration, often focusing on containerized deployments. You will be accountable for maintaining the reliability, scalability, and security of applications and services across various platforms, overseeing the implementation of best practices and CI/CD pipelines.

Responsibilities

In performing this role your core duties and responsibilities will include, but will not be limited to:

• Automating AWS infrastructure tasks using scripting and configuration management tools, e.g. CDK and CloudFormation
• Implementing deployment architectures
• Troubleshooting and resolving deployment environment issues
• Collaborating with development teams to deploy and manage applications
• Maintain and improve our build system for automated building and publishing of our products
• Ensuring security and compliance across environments

What we are looking for:

Essential criteria:

• Bachelor's degree in software engineering, or related discipline and experience
• At least three years deploying and maintaining production AWS environments
• Solid understanding of operational excellence, reliability,  performance, SOC 2 compliance, security and cost optimization
• Comfortable influencing our business in designing and implementing an AWS-deployed production environment
• Proven experience of Linux and ability to diagnose issues
• Proficient with source control and peer review
• Solid understanding of Docker principles and experience in building production-grade Docker images
• Using Python and bash scripting for automation
• Experience in designing, building, and maintaining CI/CD pipelines using tools such as CircleCI, Jenkins, Travis CI, GitHub Actions, or similar
• Proven troubleshooting and problem solving abilities
• Excellent communication skills: must be able to cooperate and work effectively with others, and to gather information as required
• Demonstrable ability to work on several projects simultaneously, balancing priorities according to requirements
• Preparedness to undergo national Security Check vetting once in the role

Preferred (but not essential)

• AWS Certification in one or more disciplines, especially related to DevOps or Cloud architecture

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Responsibilities

The primary responsibilities of this position are:

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i2 Group, a Harris Computer company, are seeking a Technical Content Designer to research, produce and manage content enabling our end users to use i2 products easily and effectively. This permanent position will be performed on a remote basis with an ability to come in to the i2 office in Cambridge, UK as business needs require (approx. 2 days per month).

The role involves owning and producing all product related content aimed at end users. The end users range in technical skills from those doing simple tasks to software developers writing plug-in components, so adapting the content to fit the needs of the user is a key requirement. This person will need to work collaboratively with a range of internal stakeholders to understand the products and produce engaging content. We are looking for someone to transition the existing reference documentation to rich online content which incorporates text, images, animations and videos.

What you will do:

• Produce thoughtful, intuitive and compelling content solutions for a range of product use cases and interactions - from onboarding, in-app education to user guides
• Produce technical or product content for a range users with varied levels technical competency. Adapt style and content to the target audience
• Curate and organize documentation to improve structure, readability, and discoverability with a content management system
• Maintain SDK documentation

Produce online (web) content for: -

• Release Notes for each product release – what’s new in this version
• Technical Notes describing any issues and workarounds
• API reference documentation – updates to the existing material
• Task orientated ‘How To’ guides to use the product
• Create short animations and videos to support the content

Work with UX Designers and Developers to:

• Get a deep understanding of the product
• Integrate the content with the product (e.g. links to the online content, in app tour of features)​

What we are looking for:

• A graduate in a related technical field; or equivalent related professional experience in core skills such as technical content writing, UX writing, conversational design or storytelling
• Someone with a portfolio of work that demonstrates your skills as a Technical Content Designer based on the description in the ‘what you will do’ section above
• Experience of using and managing content management systems to deliver product guides and reference material
• Proficiency in designing content that meets the needs of users wherever they are in their product journey (from beginner to expert)
• Producing technical or product content for a range users with varying technical competency demonstrating the ability to adapt style and content to the target audience

Experiences that will make your application stand out:

• 1-3 years of experience as a Technical Content Designer, UX Writer or Product Documentation role
• Working knowledge of i2 products or comparable intelligence analysis software
• Experience of content management systems. Bonus points for setting one up from scratch
• Managing multiple stakeholders
• Desirable to be proficient in: Markdown, Doxygen, Github Pages.
   

Person Specification:

The ideal candidate will be someone who can bring an innovative approach to modernising the existing documentation content and platform. We are looking for someone who has drive and energy to transform product documentation into compelling content that drives the adoption of our software.

This would suit a person who takes a solution oriented approach and is willing learn about a complex product portfolio and has the desire to understand our users needs.

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As the VP Sales APAC at i2 Group, you will be responsible for building, leading, and inspiring a high-performing software sales team. You will drive our sales efforts across the Government agencies and commercial sectors, as well as working closely with our partners across the region. You will be setting the strategic direction and ensuring the achievement of ambitious sales targets.

KEY RESPONSIBILITIES

Sales Team Leadership

• Build, lead, and mentor a world-class sales team, fostering a culture of collaboration, high-performance, and continuous improvement.
• Set clear goals and expectations for the sales team, providing coaching and guidance to ensure consistent growth and development.

Sales Strategy and Planning

• Develop and execute a comprehensive sales strategy for APAC, aligning it with the company's goals and objectives.
• Identify market trends, opportunities, and threats to inform sales strategies and decision-making.

Sales Target Achievement

• Take ownership of revenue targets and drive the sales team to meet or exceed quarterly and annual sales goals.
• Monitor sales metrics, analyze performance data, and take corrective actions as necessary to stay on track.

Customer Engagement

• Cultivate and maintain strong relationships with key customers and partners, with a focus on expanding our market presence and enhancing customer satisfaction.
• Leverage your experience, networks, and industry knowledge to drive business growth.

Sales Operations and Forecasting

• Manage sales operations, including budgeting, forecasting, and resource allocation, to optimize sales performance.
• Provide accurate and timely sales forecasts to inform business decisions.

Sales Enablement

Implement effective sales enablement programs, training, and tools to empower the sales team to excel in their roles.

QUALIFICATIONS

Education

• Bachelor's degree in sales, business or a related field, or equivalent years of experience
• Master’s degree preferred.

Work Experience

• Proven experience in leading high-performing software sales teams; with a track record of meeting or exceeding sales targets
• Software sales background, with a preference for experience in selling to the US federal government.
• Exceptional leadership, team building and coaching skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Strategic thinker with the ability to translate vision into actionable plans.
• Demonstrated ability to analyze sales data and make data-driven decisions.

WORKING ARRANGEMENTS

Remote Australian based role

TRAVEL 

Approx. 50% travel

Why i2 Group?

• Join a dynamic and innovative team at the forefront of intelligence analysis poised to scale up and grow.
• Competitive compensation package including base salary, performance-based bonuses, and benefits.
• Opportunity for career advancement and professional growth.
• Collaborative and inclusive company culture that values diversity.

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i2, a Harris Computer company, are seeking a skilled Software Developer, to join one of our core development teams and help us enhance our i2 products and services, which are used by more than 2000 law enforcement, national security, military and major commercial organizations in 130 countries across the world.

The successful candidate will play a pivotal role in designing, developing, and maintaining current and new capability to an existing large customer base. If you are passionate about creating efficient and scalable solutions, have a strong command of front-end technologies, and are eager to collaborate within a fast-paced environment, we encourage you to apply.

This permanent position will be performed on a remote basis with a requirement to visit the i2 Office in Cambridge, UK as and when there is a business need to do so (circa 2 days per month).

What you will do

In performing this position, your core duties and responsibilities will include (but will not be limited to):

• Helping develop and maintain efficient, reusable, and reliable frontend code using HTML5/CSS3, JavaScript, TypeScript, and React
• Working closely with cross-functional teams, including UI/UX designers, backend developers, and product managers, to deliver high-quality user interfaces
• Ensuring the technical feasibility of UI/UX designs and optimize solutions for maximum speed and scalability
• Integrating frontend components seamlessly using RESTful APIs and asynchronous request handling
• Conducting thorough testing (automated and manual) to identify, fix bugs, and performance issues
• Mentoring junior developers and promote knowledge sharing to enhance team skills and productivity 
• Staying up to date with the latest industry trends and technologies to ensure our applications are built using the best practices

Our Technology Stack  

• Frontend App Framework - JavaScript / TypeScript / React 
• Frontend State Management - Mobx  
• Backend – Java REST/GraphQL Services 
• CI / CD - GitHub / CircleCI 
• Cloud – AWS

What we are looking for

• A Bachelor's degree in computer science, Information Technology, or a related field
• Mid to senior level experienced developer
• Demonstrable success and involvement in software design and implementation of production-ready clients using technologies such as: HTML5, JavaScript, CSS3, Typescript, and React 
• Experience with APIs and using patterns such as REST and GraphQL
• Experience with testing frameworks and methodologies, ensuring the delivery of high-quality software
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration skills

Desirable (but not essential)

• Experience creating accessible and globalized web applications (A11Y, I18N + L10N)
• Good understanding of backend development using Node.js
• Experience working with geolocation/geospatial data
• Experience with graph visualization libraries to represent complex data structures visually
• Experience with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker)

About i2

Our intelligence analysis software tools help analysts and investigators transform data in real-time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defense, fraud, and financial crimes. Learn more at: https://i2group.com

As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.

Benefits

Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro/rata.

Supporting your application

Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.

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i2 is looking for a driven and dynamic Territory Manager to expand our footprint in the DACH region. In this role, you’ll travel across your territory, engage with public sector clients, and showcase innovative investigative software solutions that make a real difference. Join a trusted company with a strong support network and help us drive our ambitious growth plans.

Key Responsibilities

• Develop and implement a regional sales and marketing strategy
• Deliver impactful software presentations and product demos
• Build and nurture strong relationships with customers and partners
• Identify and qualify new business opportunities and drive sales
• Lead contract negotiations and manage RFP responses
• Maintain accurate records in the CRM and forecast sales activity

What We Offer

• Flexible working hours and full remote work setup
• 30 days of vacation plus additional days off on December 24th, 31st, and special occasions
• A variety of learning and development programs
• Financial benefits, including company pension plan, capital-forming benefits, and employee discounts
• Health and wellbeing initiatives, including mental health support and bike leasing
• A positive team culture with regular events and a focus on collaboration

Your Profile

• Proven experience in software sales or tech-based solutions
• Strong communication, presentation, and negotiation skills
• Fluent in German and English
• Comfortable working remotely and traveling within the DACH region
• A proactive self-starter with a consultative, customer-first mindset
• Experience working with public sector clients is a plus

Ready to join a team where your work truly matters?

Apply now and help us shape the future of public sector intelligence.

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What your impact will be:

• Market Analysis and Strategy Development:
  • Conduct in-depth market research and analysis to identify opportunities within the Defence and Intelligence sectors that have yet to be exploited by i2.
  • Develop and implement comprehensive business development strategies aligned with company goals.
• Client Engagement and Relationship Management:
  • Establish and maintain strong relationships with key stakeholders, including government agencies, military organisations, and intelligence bodies.
  • Engage with clients to understand their needs, propose tailored solutions, and secure long-term partnerships.
• Proposal Development and Negotiation:
  • Lead the preparation of high-quality proposals, bids, and presentations for potential clients.
  • Work with local sellers and Business Development VP to support negotiations of contract terms and conditions, ensuring favourable outcomes for the company.
• Industry Expertise and Thought Leadership:
  • Stay updated with the latest industry trends, technologies, and regulatory changes.
  • Represent the company at industry events, conferences, and seminars as a thought leader and expert.
• Cross-Functional Collaboration:
  • Work closely with internal teams, including engineering, marketing, customer success and legal, to ensure seamless project execution.
  • Provide insights and guidance to product development teams to align offerings with market demands.
• Performance Monitoring and Reporting:
  • Track and report on business development activities, including pipeline status, conversion rates, and revenue generation.
  • Provide regular updates to senior management on progress and strategic initiatives.

What we are looking for:

• Bachelor's degree in business administration, marketing, or relevant experience.
• 5+ years of experience working with or within the Intelligence functions of Defence and/or Intelligence sectors
• A demonstrable understanding of the Intelligence Processes of the defined market and how technology can be are applied to these processes.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.
• Strategic thinker with the ability to identify market trends, opportunities, and competitive threats.
• Ability to travel as required for client engagements and industry events, predominately in the UK and Europe, with occasional travel globally.