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Solutions

Supported Software

Quick links to our dedicated support pages. 

Head over to our dedicated support area to find out all about our supported software, including access to our documentation, release notes and fix packs.

Click on the quick links below to visit our solution support pages:

About our Support Lifecycle policy:

i2's support lifecycle policy provides world-class support for i2 products enabling you to gain maximum value from your investments. A global team of skilled support professionals and software developers are available to provide technical support to entitlement holders for their licensed i2 software.

Entitled customers will receive access to the latest software upgrades, updates, and the option to raise i2 support cases. i2's product support is usually two years' support from the general availability date of a given version, release, or modification.

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Need Assistance?

Please raise a ticket with our support team if you need help with your i2 environment.