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Head over to our Support page for access to our Raise a Case form, our Support AI, and access to all our documentation, user guides, FAQ content and more.
About our Support Lifecycle policy:
i2's support lifecycle policy provides world-class support for i2 products enabling you to gain maximum value from your investments. A global team of skilled support professionals and software developers are available to provide technical support to entitlement holders for their licensed i2 software.
Entitled customers will receive access to the latest software upgrades, updates, and the option to raise i2 support cases. i2's product support is usually two years' support from the general availability date of a given version, release, or modification.
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