About i2 Amplify community

i2 Amplify is the digital destination for i2 users, bringing together community collaboration, product knowledge, learning resources and support services in one place.

Whether you are looking to connect with other users, explore training content, access product documentation, find answers to technical questions or raise a support request, Amplify provides a single destination to help you get the most from your i2 solutions.

i2 Amplify

Why join i2 Amplify?

Registration and membership of i2 Amplify is free for active users of i2 software and solutions.

There are significant benefits for joining and participating in the community.

Connect and learn from peers

Benefit from faster problem-solving through peer discussions, shared experiences and real-world use cases from other i2 users facing similar challenges.

Build your expertise

Access practical learning resources, how-to content and guided training to help you develop your skills, whether you are new to i2 solutions or an experienced user.

Exclusive events and expert insights

Gain access to exclusive-to-Amplify Tips and Tricks learning sessions, webinars and community events, along with on-demand recordings and resources that help you learn new techniques, stay up to date with the latest developments, and get more from your i2 solutions.

Access trusted product knowledge

Find official product documentation, including installation, configuration, administration and upgrade guidance, alongside technical resources for users, administrators and developers.

Find answers faster

Ask Tim, our AI support assistant, questions in natural language and quickly find information across i2 documentation and support knowledge.

Shape the future of i2

Contribute ideas, feedback and real-world insights that help influence product direction and validate future capabilities.

Get help when you need it

Work directly with i2 Support when issues require technical assistance or further investigation, and manage support requests through Amplify.

Join a wider professional network

Build connections with other intelligence professionals, exchange ideas and discover how organisations are using i2 products to solve real-world challenges.

Why the community exists

At its core, the community is about empowering users through shared knowledge. It brings together new and experienced practitioners to exchange insights, discuss challenges, and learn from how others are using i2 solutions in real operational environments.

Unlike traditional documentation or support channels, the community is designed for discussion, exploration, and collaboration, not just answers. Knowledge flows both ways; between peers, and between users and i2.

Get answers faster

Many questions can be resolved through documentation, knowledge articles, product updates, recordings, discussions and AI-assisted guidance without needing to wait for a support response.

Within i2 Amplify you can:

Access product documentation

Browse knowledge articles and technical guidance

View product updates and release information

Learn from other users and i2 experts

Use Ask Tim to find answers quickly

Discover webinars, recordings and learning resources

Traditional support remains available whenever you need it.

How to join i2 Amplify

Joining the community is straightforward and designed to ensure every member is a verified i2 customer.

Create your account: If you are an existing active i2 customer, click to create an account and fill in the required information.

Use your customer domain email address: To speed up approval, register with an identifiable customer/work domain email address wherever possible.

Wait for verification: Access is not instant. The i2 Amplify team will review your details to confirm you are an active i2 customer.

Receive your approval email: Once verified, you’ll receive a confirmation email letting you know your i2 Amplify access is ready.

Start exploring the community: After approval, you can sign in and begin connecting, learning and sharing with peers worldwide.

Need help? If you're having problems joining the community drop the team a message on amplify@i2group.com.

Beyond Data‑Driven: Intelligence as the Engine of Insight and Action

“Intelligence Amplified” can mean a few different things. It might be about producing intelligence faster. It might be about giving intelligence-led work the prominence it deserves. Or it might be about empowering the people behind the intelligence.

At i2 Group, it means all three - and that matters now more than ever.