Trust Center

Building trust through transparency, security and responsibility

At i2, trust underpins everything we do. From the way we design and secure our software to how we handle data, govern AI, support our customers and operate as a business, trust is a responsibility we take seriously.

This Trust Center provides a central source of information about our security practices, privacy commitments, compliance programmes, legal frameworks and responsible business initiatives. Whether you're evaluating our products, assessing regulatory requirements or seeking company policies, you'll find the key information and resources you need here.

We are committed to being transparent about how we protect customer data, develop technology responsibly and maintain the standards expected by organizations operating in some of the world's most demanding environments.

Trust, by the numbers

30+

Years supporting intelligence and investigative teams

140+

Countries of Operation

2040

Net Zero ambition, ahead of our 2050 commitment

100%

Staff completing annual security and ethics training

Explore the Trust Center

Six areas covering how we build, secure and govern i2; with the evidence your assurance and procurement teams need.

Security

How we build security into our products, test for vulnerabilities, respond to issues, and document each release.

Privacy & Data Protection

How we handle personal data, where it may be stored and processed, and the safeguards and controls available to our customers.

Compliance & Certifications

The independent certifications, assessments and control frameworks that demonstrate how we manage security and compliance.

Responsible AI

How we build, test and govern AI-enabled capabilities, including human oversight, responsible use, and our readiness position under the EU AI Act.

Legal

The key legal and contractual documents that support an i2 deployment, from license terms and data processing agreements to related customer terms.

ESG

How we put responsible business into practice, from reducing our environmental impact to supporting education, charities, apprenticeships and early-career opportunities.

Need more detailed assurance?

Procurement and assurance teams can access our full security documentation on Risk Ledger, including our SOC 2 report, ISO certificates and policies. If your review needs something we haven't published there, raise a support case and we'll confirm what we can provide.

Access our Risk Ledger profile

Raise a Support Case