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i2 Support

Whether you have a quick question or need in-depth assistance our expert team is here to help. Use this page to log cases, find documentation, or access our support offerings using the options below.

 

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i2 Support Portal

Your central hub for support: FAQs, how-to guides, product information, release notes, fix packs, troubleshooting tips and more.

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i2 User Guides

Information on installation, deployment, configuration and more, available for all products in the i2 document library.

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Support AI

Our support AI is called Tim. He knows all about our release notes, support articles and documentation. Ask Tim a question.

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Additional Resources

From upskilling to upgrading, we have a selection of ways to support you.
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Video tutorials

 

Find a large selection of video tutorials on YouTube, available in both English and French.

 
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Training and Webinars

 

Want to familiarize or refresh your i2 Analyst’s Notebook skills? Join one of our free monthly Tips and Tricks webinars. 

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i2 LinkedIn Community

 

Join our 2000+ strong community. share your experiences and tradecraft techniques with like-minded analysts and investigators.

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For more information about how i2 Group solutions can meet your investigation goals, contact us...
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Military and Defense

Partners to the Department of Defense, UK MOD, and NATO forces for over 25 years.

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Government Agencies

Identify and reduce the impact of fraud, environmental, and economic crimes.

 

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Not for Profit

Advanced intelligence for NGO's to meet their key objectives.

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Banking and Finance

Identify and reduce the impact of financial crime quickly and accurately.

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Retail

Detect and prevent fraudulent activity that affects business operations.

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Law Enforcement

Deliver intelligence-led policing with speed and at scale. 

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