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Support

i2 has more than 30 years’ experience supporting its users worldwide to achieve their intelligence analysis goals.

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Whether you are a new or advanced user, upgrading, or just want to refresh your skills, we have a wealth of knowledge and resources available to support you.

Video tutorials

Choose when and where you get your training with our YouTube videos.

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    You can find many more video tutorials on YouTube, available in both English and French.

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User guides

Release notes and information about installation, deployment and configuration of all products and components are available in the i2 document library.

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Training

Want to familiarize or refresh your i2® Analyst’s Notebook® skills? Join one of our free monthly Tips ‘n’ Tricks webinars. 

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Questions and answers

  • i2 Knowledgebase

    Our comprehensive Knowledgebase contains answers to more than 450 questions – from handling transparent PNG files to adding a watermark to a chart. Ask your question here.

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  • i2 LinkedIn Community

    We also have a community of more than 2,000 users on LinkedIn. Join them and share experiences and tradecraft techniques with like-minded analysts and investigators.

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Discover how we can help you with your investigations

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