Support
i2 has more than 30 years’ experience supporting its users worldwide to achieve their intelligence analysis goals.

Whether you are a new or advanced user, upgrading, or just want to refresh your skills, we have a wealth of knowledge and resources available to support you.
Video tutorials
Choose when and where you get your training with our YouTube videos.
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More videos
You can find many more video tutorials on YouTube, available in both English and French.

User guides
Release notes and information about installation, deployment and configuration of all products and components are available in the i2 document library.

Training
Want to familiarize or refresh your i2® Analyst’s Notebook® skills? Join one of our free monthly Tips ‘n’ Tricks webinars.
Questions and answers
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i2 Knowledgebase
Our comprehensive Knowledgebase contains answers to more than 450 questions – from handling transparent PNG files to adding a watermark to a chart. Ask your question here.
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i2 LinkedIn Community
We also have a community of more than 2,000 users on LinkedIn. Join them and share experiences and tradecraft techniques with like-minded analysts and investigators.
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Still need help?
Contact our support team who will be happy to assist you.